Akso Rojas
Akso Rojas' realm of abstract sphere hyperspace
My Open Letter to My Web Hosting Service

This is the exact same letter I just sent awhile back to my Web Hosting Service. Just want to share the mood I am into right now. Everything is the same, a duplicate. But still, I respect my hosting provider and so I will practice my right to protect their name. And AxRealm is not a defamatory website. I stand with my principle.

Subject: My Comments Are Gone

Dear Hosting Provider:

This is not the first time this happened. It’s like history repeating itself. As you may not know, <insert provider’s name here>, on the night of 06/12/09, i lost four days: two installed plugins, one article, a hundred comments, and updates on my websites. My four days were gone. Everything I worked for was trashed. When my co-bloggers asked what happened, I did not told them “hey, it’s <insert provider’s name here>‘s fault, they deleted my damn stuffs,” instead I told them it’s WordPress’ fault when I updated to a new version. And, of course, I did not contact you as I do not want to add as a stressor to you guys.

And then yesterday, there is a maintenance which lasted for 12+ hours. And these 12-hour time frame is the only hours I am only available to do clean up on my blog. But of course, I cannot do that, and I believe maintenance is a must for hosting services.

And then awhile back, I am so damn happy that my website is accessible yet again but to my dismay, the same reason of my angst that I felt on 06/12/09 is the very same reason why I am writing you now.

I again lost precious comments.

Do you think those comments were just bits of information? just a dot-text file? do you think those were just a total of 5KB arranged-letters-formed-into-words popped up messages?

Yes, my comments are again nowhere to be found. Ow, sorry, those were not really comments, those were pieces of memories of my blog. Those were pieces of advises that my friends and loved ones said to me. Those were supposed to be greetings by my soon-to-be-friends in the blogrld. Those comments are special.

Is this short-term selective amnesia disease of a blog?

Now I ask of you, will you be able to return my extraordinary comments? And yes, I am a bit cheesy right now telling stuff like these so may I rephrase it. Will you be able to return those .txt files?

And yes, partly, they are important. Some comments that are missing are part of a blog-contest-article in which comments are the standard of winning. And yes, this is just a petty contest. A small time. Yes, cheap is the correct term.

Now it confuses me because your tagline says you are secure and reliable. Would you mind prove it one more time? And, may be, one more time is all you’ve got.

Sorry if this letter would hurt you guys, but I have to tell all these things.

Ax
Gardener at morning, Blogger at night
The Man with an Ax
http://axrealm.com

ax realm

OT: Backup is time consuming. I hope I can do it every now and then. And to my blog friends asking why my site is down last night and this morning, I owe you a story, and here it is. Also, my web hosting service is not really bad. May be they are just in a not-so good situation right now. They are also having some problems with their servers.

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111 Comments to “My Open Letter to My Web Hosting Service”

  1. anakngpating says:

    ayusin mo na lang pare hehe..

    kahit walang A kompleto pa rin si axrealms hehe..

    hugs

  2. jason says:

    AXE!!! OI

    kaya pala nabura mga comments

    nag rollback

    at di ka na nagpaparamdam
    nakakatampo ka na!!!!

  3. sows! sa iba ka na lang pa-host :)

    cool ka lang :)

  4. Ax says:

    sorry, may mga grammar lapses. hehe.

  5. TSI says:

    a-huh kaya pala…

    good morning – lol

  6. Mon says:

    kahit seguro ako maiinis din pag nawala mga comments ng blog ko, libre nga lang yung blogspot mag-eemail din ako ng complaint. tama lang yan Ax. fight for your rights! wag paapi! *activist mode* hehe

    • Ax says:

      hehe, talaga nag co complaint ka sa blogspot? hehe. ayos yan. actually, di ako mahilig mag complain, mabait nga ako sa mga CS eh! hehe.

  7. lio loco says:

    kaya pala hindi ko ma-access ‘to nung isang araw. lipat ka na kasi ng host parekoi. ung mas reliable. huhlolz!

    oh and btw, i’ve included you in my top 10 influential ekek. there you go. hope it made your day! apir!

    • Ax says:

      salamat ng marami, Lio. hindi ko akalain na maiimpluwensyahan ko ang isang L Lawliett na blognism ng blogrld.

      salamat. natuwa talaga ako! cheers!

  8. bipolarsisa says:

    man, cool ka lang! ;)

    nakakainis nga ang ganyan..pero siguro may dahilan ang lahat. nyaha. hindi naman mawawala ang mga friends mo sa blogosphere kahit nawala ang mga comments namin. at for sure naman, yung mga advices, jokes, o kung ano ano man eh masasabi at masasabi rin ulit namin..

    smile.

    • Ax says:

      haha. hindi okay na ako. bati na ulit kami ng web hosting ko kase na touch naman ako sa reply nila. haha.

      salamat, sana masabi niyo ulit yun!

  9. bluguy says:

    ganun ba ang nangyari….at talagang may ganun….at ginanun ka…bakit naman nagkaganun…ay ganun nga…ah..ewan di ko na alam kung saan patungo itong comment ko….
    good day na lang sa yo superspam!

  10. jason says:

    now i know…
    nag roll back

    parang preesyo ng langis

    nako

    di makatarungan yan

    weve spent bountiful screens of wired dreams
    just to link the webs of our innate memories.

    tapos ganyan ganyan lang??

    Nako!!

  11. Allen says:

    TARA!!!!!!!! RESBAKAN NA YAN!!!!! TARA NAAAAA!!!!!!

    *hinga-malalim*

  12. Mars says:

    oh men, its a philippine base company ha? reseller hosting, maybe they are running out of disk space kaya medyo naglilinis sila ng alam nila na di mahalaga, pero mga comment yun ano, napakahalaga nun para sa ating mga blogger, by the way dito na ako pinas

    • Ax says:

      sabi nila nagkaroon sila ng system failure, well i give them the benefit of the doubt. assume good faith.

      uy, welcome home!

  13. lio loco says:

    at natawa naman ako sa pagkumpara mo sakin kay humpty dumpty? muka ba talaga akong itlog? wahehehe. jokeness.

    pero digs ko ang allusion. ibang klase talaga ang imahinasyon mo parekoi. hindi ako nagkamali sa pagpili sa’yo. apir, ka-wavelength!

    • Ax says:

      huwaw, syempre iba ang dating sa akin dahil tinawag mo akong ka wavelength! hehe.

      awts, hindi ka naman mukhang itlog! yay. hehe.

  14. .poOt! says:

    tsk. tsk.

    kung ako ang nasa kalagayan mo eh baka nagwala na ako.

  15. alvin says:

    ha nako maki wordpress ka na din kasi….

  16. dencios says:

    ayoko sa lahat yung may umaagrabyado sayo, kung tao lang yan nako tinuktukan ko na yan hehe.

    cool ka lang ha

  17. last week, nadagdagan ang aking sidebar. nadagdagan ng widget na di ko naman in-add. tinanggal ko ulit. ngayon ok na…

  18. J.Kulisap says:

    Wala namang perpektong web hosting provider. Pero sana maibalik pa ang nawawalang text file mo.

    O kaya gawa ka na lang ulit,tapos paulit mo na lang yong mga komento sa mga followers/readers mo.Suhestiyon lang

    • Ax says:

      hehe, nagreply na ang web hosting provider ko.. natuwa naman ako at nagpaliwanag sila. nagsorry.

      hindi na nila maibabalik yung mga comments. and it is okay with me. hehe.

  19. cruxrifter says:

    utol ax.. kaya pala nawala ung site mo.. kala ko binura mo na.. idol ko pa naman layout mo. hihi..

    makakarma rin ung mga yun :)

  20. So that explains it… :D

    Okay lang yan, count your blessings pa rin… :D Kaya nga parang hesitant ako sa dot com eh, kahit may nag-offer na… :D

    • Ax says:

      hehe. hindi oks lang maging dotkomista. research ka na lang ng magandang web hosting service. hehe. gusto ko lang is yung security, okay naman ang security ng provider ko at natatawagan ko sila kahit sa landline pag emergency. hehe.

  21. Ax, nagemailako sau…rcv mo?

  22. lovephileo3 says:

    Well, that’s life! xD anyway, what the hell are you talking about people?!

  23. If i got problems with my servers, I wrote them a letter that says:

    you promise to provide a service and seems you do not comply with it. What do you want me to do now? Im losing time and money here! (kahit hindi, lol)

    Fix the thing up, or I switch to something else.
    Consider this email as my final decision.

    Taray ano?

    welcome to modernisation, AX where everyhting should be smooth as promised.

    • Ax says:

      tama! hehe. iba ka talaga. hehe. gusto ko yung part na ‘consider this email as my final decision.’ hehe.

      welcome to me to the world of global modernisation!

  24. jayr.santos says:

    wala ka bang “blogger friend” sa marvins web?

    hay, magse-setup na rin sana ako ng .com site. di ba nga hindi natuloy yung “isa”? kaya personal/photo site na lang ang gagawin ko para naman may mapaglibangan ako at hindi na mapagtripan na magresign :)

    o ayan, still with Maersk. hindi ko na nga lang alam kung saan sa dept namin. Haha

    • Ax says:

      haha, so sinabi mo rin kung sino yung web hosting ko? hehe. sige gumawa ka na rin. sayang yung plano nating .com no? di na natuloy. kasalanan ni rod, naging sila na ni amiah eh.

      ah, oks din at nasa Maersk ka pa rin.

  25. Hi Alexandre! I would be very glad if you could visit my blog! Could you be my fourth visitor?

    PS.
    If you decide to visit me, would you be kind enough to leave me your real name? I would like to add your name up in The Rueful Reader. Pls.

    • Ax says:

      I would love you to call me by my blog name, not on my real name.

      And, ow, I will be much happy to be the fourth commenter on your blog.

  26. try nyo pala dreamhost as your host maganda service ng host na yan and wala pa ko naeencounter na problems..

    nice blog pre..1st time to visit here..

  27. jason says:

    check check kung ano avatar ko

  28. joycee says:

    Nagrespond naman sila sayo pare?? Wag ko naman po sana maexperience ‘to. :(

    Well, congrats pa din dahil it’s up & running again. :)

  29. livingstain says:

    magaling ka na ba?

  30. otep says:

    mag WP ka daw heheheheehe

    i’m sure mauulasan mo na si EKLABUMER sa pagiging

    No. 1 No. 1 No. 1

    hehehhhe

  31. hay.. tampo me, bat ung reply sa yo ng eh mahaba at parang ang lalim tas ung head pa nila ung undersign tas sa kin simpleng reply lang!

  32. jason says:

    ax ano bang nagyayari sa blog bahay mo

    buong araw kahapon di ako makapasok d2!!!

  33. livingstain says:

    nanjan ka na ba sa inyo?

  34. hay.. last night down na naman sila!

  35. PM says:

    gamitan mo na kasi ng dahas! LOL

  36. ax!

    email mo sakin paypal address mo asap…

    thanks!

  37. azul says:

    naku magpalit kana ng host mo..nagiging bisyo na ang self-delete ng mga files..ahahay

  38. TSI says:

    padaan, wala lang puyat kase..

  39. jason says:

    hah! ang ingay eheheheheh

    ang gulo gulo

    wag naman sana madelete mga comments ulit

  40. .poOt! says:

    my blog is now 5 months old.

    dude, thank you very much!

    • Ax says:

      uy, congrats dude! tama yan and counting! magtatagal ka pa dito sa blogosphere. pag may umaway sa’yo aawayin natin. yay.

  41. pickleminded says:

    Hi Ax, yup, nung nagvisit ako last time, unaccesible daw po yung site mo, I told Muf about it, kasi yung kanya din ang tagal magload, kaya kinoclose ko na lang kasi super tagal but tried a couple of times and still the same. :(

  42. [...] all of you remembered I had this freaky friday, my webhosting company had their momentarily shutdown of their server thus making my site offline and Adsense time to [...]

  43. kris says:

    omg. that’s sad. comments are really precious. you should dispute this (as if they can take the comments back. hehe)

  44. mark says:

    ahuhuhu! Sad naman..
    1st time to Comment here pala..
    ahehheh!

    • Ax says:

      salamat mark! hehe. oks lang! mabait naman ang web hosting service ko. at gusto ko sila kase mga pinoy sila! yup, filipino company!

      kaya ayos lang!

  45. Polprav says:

    Hello from Russia!
    Can I quote a post in your blog with the link to you?

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